01Who we are#
This website, azka.dev, is run by ElAzka, Tax Registration No. 784-184-615, which offers its services under the name AZKA Smart Solutions. In this policy, “AZKA”, “we” and “us” mean that company.
We are responsible for the personal data described here. For any privacy question or request, email [email protected].
02What this policy covers#
This policy explains what personal data we collect through this website, including the booking form, the contact form and emails you send us from the site, how we use it, and the choices you have. It does not cover the websites of other companies that we link to.
03The data we collect#
We only collect what we need to answer you and to prepare for working together:
- Booking form: your full name, work email, phone or WhatsApp number and company; optionally your role and website; your industry and team size; what you want to change and the areas it touches; your preferred day, time, time zone and meeting format, or your request that we contact you to schedule; and whether you want to receive news from us.
- Contact form: your name, email address and message.
- Emails you send us: your address and whatever you choose to write.
- Technical data: when you visit the site, our hosting and security providers process your IP address, browser and device type, the pages requested and the time of each request, so that the site can be delivered and protected.
- Abuse protection: to stop automated spam, our server keeps a one-way code derived from your IP address, together with the times of recent form submissions, for about ten minutes.
Please do not send us sensitive information, such as health or financial data or identity documents, through the forms. If a project later needs such data, we will agree in writing how it is handled.
04How we use it and on what basis#
We use your data only for the purposes below. Depending on the purpose, we rely on steps you ask us to take before a possible agreement, on your consent, on our legitimate interest in running and protecting our business, or on a legal obligation.
- To reply to your booking request, arrange the session and prepare for it: at your request, before a possible agreement.
- To answer your messages: at your request, and our legitimate interest in replying.
- To send you news and updates, only if you tick the box for it: your consent, which you can withdraw at any time.
- To keep the website secure and working, and to prevent spam and misuse: our legitimate interest.
- To meet legal, tax and accounting requirements if you become a client: legal obligation.
We do not sell your personal data, we do not use it to build advertising profiles, and we do not make decisions about you by automated means alone.
05Who can see it#
Your data is seen only by the members of our team who need it to handle your request. We share it only in these cases:
- Service providers that run the website and our email for us, under their own data protection terms: Hostinger (hosting and email) and Cloudflare (content delivery and security).
- Professional advisers, such as lawyers and accountants, when needed and under a duty of confidentiality.
- Public authorities or courts, when the law requires it.
- A buyer or successor of our business, if the business is reorganised or sold, with the same protections as this policy.
06Data stored outside Egypt#
Our providers may store or process data in data centres outside Egypt. We use established providers that apply recognised security measures, and we share with them only what is needed for the purposes in this policy.
07How long we keep it#
We keep personal data only for as long as it is needed:
- Booking requests and messages that do not lead to working together: up to 12 months after our last contact, then deleted.
- If you become a client: for as long as we work together, and afterwards for as long as the law requires, for example for tax and accounting records.
- Your choice to receive news: until you withdraw it.
- Abuse protection data: about ten minutes.
- Technical logs kept by our providers: for the limited periods those providers set.
08Your rights#
Subject to the law that applies to you, including Egypt’s Personal Data Protection Law No. 151 of 2020, you can ask us to:
- tell you whether we hold data about you, and give you a copy
- correct data that is inaccurate or incomplete
- delete your data
- restrict or stop a particular use of it
- stop sending you news and updates, at any time, by replying to any of our messages or emailing us
To use these rights, email [email protected]. We may ask you to confirm your identity before we act, and we reply within 30 days. We may keep some data where the law requires it or where it is needed to establish or defend legal claims, and we will tell you if that applies.
If you are not satisfied with our answer, you can complain to the competent authority; in Egypt, this is the Personal Data Protection Centre.
09How we protect it#
The site is served only over an encrypted connection (HTTPS). Every form is checked again on our server, and requests from other websites are refused. Requests arrive in a single company mailbox, and access to it is limited to the people who need it.
No way of sending or storing data over the internet is completely secure, so we cannot guarantee absolute security. If a data breach is likely to affect you, we will inform you and the competent authority as the law requires.
10Cookies and browser storage#
This site does not use analytics or advertising cookies. It keeps only a few small items in your own browser so that it works properly:
- your cookie choice, so that the banner does not appear on every visit;
- your booking answers while you fill in the form, in the current tab only; they are deleted when you send the request or close the tab;
- whether the opening animation has played in the current tab.
Cloudflare may set strictly necessary security cookies to tell people apart from automated traffic. If we add analytics or similar tools in future, they will only run after you accept them in the cookie settings.
11Children#
This website is for businesses and is not directed at children. We do not knowingly collect data from anyone under 18. If you believe a child has sent us personal data, contact us and we will delete it.
12Links to other websites#
Our pages link to other services, such as LinkedIn, GitHub and Instagram. Their own privacy policies apply when you use them.
13Changes to this policy#
We may update this policy when our services or the law change. The date at the top shows the latest version. If a change significantly affects how we use your data, we will show a notice on this website.
14Contact us#
For any privacy question or request, email [email protected] with the subject “Privacy”.
ElAzka, Tax Registration No. 784-184-615.
This policy is available in Arabic and English. If the two versions differ, the Arabic version prevails.